Collections Agent inglés

1 Vacantes
Publicado el 27 de mayo en

Callcenter en Santo Domingo de Guzmán, Distrito Nacional

Descripción
  • Salario: 34.000,00 $ (Mensual)
  • Categoría: Comercial / Ventas / Atención al Cliente
  • Subcategoría Callcenter
  • Localidad: Santo Domingo de Guzmán
  • Activo desde: 27/05/2022
  • Jornada: Tiempo Completo
  • Tipo de Contrato: Contrato por tiempo indefinido
  • Cantidad de Vacantes: 1
  • Educación Mínima: Bachillerato / Educación Media
  • Años de Experiencia: 1
  • Disponibilidad de viajar: No
  • Disponibilidad de cambio de residencia: No

Integradial focuses on developing solutions to help contact centers and offer better experiences to their customers in every interaction, through any channel, by means of an all-in-one software platform.

In this job opening, we are seeking dedicated and committed individuals to join our team. The ideal candidate must be fluent in English and able to answer consumer's questions regarding their account, negotiate payment in full or acceptable repayment arrangements. This is an English position, only people with fluency in the language may apply.

The salary for this position is 218 pesos dominicanos per hour. We offer job stability, and a contract. You'll be working in our offices in Mirador Sur and the schedule is from 9 AM to 6 PM.

Collection Agent

Duties and Responsibilities:

- Contacting customers to negotiate repayment on past due debt

- Combination of Inbound and Outbound calls

- Update customer files and account information after every call

- Report to supervisors and managers

- Meet and exceed individual daily/weekly/monthly targets

- Notifying and contacting debtors of past due balances by telephone, email, mail etc.

- Negotiating payment in full and or repayment arrangements

- Utilizing skip-tracing tools to locate debtors

- Handle debtor?s inquiries and discuss their account status

- Implement our collection processes and procedures in a professional and diplomatic manner, to maximize recovery and minimize debt.

Qualifications:

- Collection experience preferred.

- Call Center experience is an asset

- Excellent written and oral communication skills IN ENGLISH.

- Ability to work productively and produce results in a dynamic, rapidly changing environment

- Drive to succeed and strong work ethic

- Ability to think quickly and be creative with financial sourcing options

- Outstanding sales and negotiation skills

Apply and join the winning team today!

Send your resume in English to ***********@integradial.com


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Flobe Group SRL
Servicios de Call y Contact Center, Campañas Inbound, Outbound, estadisticas y reporteria , back office, inteligencia de negocios, soluciones tecnológicas, estrategias de mercadeo. Empresa del sector Servicios Profesionales, localizada en Santiago, De 51 a 200 trabajadores Lee la descripción de esta empresa Localizada en Distrito Nacional, Santo Domingo de Guzmán.
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