Customer service for a Vacation Company In Santiago de los Caballeros

As a Voicer Agent, you?ll play a key role in delivering exceptional customer experiences while engaging in dynamic, day-to-day interactions. In this role, you?ll handle inbound calls and support business processes with professionalism and attention to detail.

You?ll represent a vacation program company where members pre-purchase travel packages to enjoy unforgettable getaways. Your main focus will be assisting members with reservations, checking resort availability, managing waitlists, and offering alternative travel options when needed.

Beyond that, you?ll take a consultative approach?guiding members through available products, services, and options that enhance the value of their membership and help them make the most of their travel experiences. This is a great opportunity to combine customer service skills with meaningful, solution-oriented interactions.

Qualifications:

Strong customer service orientation
Proficiency in computer skills
Fluency in English
Ability to thrive in a team-oriented environment and collaborate effectively
No previous experience required

What We Offer:

Competitive salary and performance incentives
Fully paid supplementary insurance
Lunch allowance
Childcare subsidy
Access to monthly activities and team events
Career development plans to help you grow professionally
Fully covered psychological assistance to support your well-being