Operations Manager Gbs Dominicana

Responsible for overseeing and managing the company's daily operations to ensure operational goals and business objectives are achieved. Leads and develops teams, monitors key performance indicators (KPIs), optimizes processes, ensures compliance with company policies and quality standards, and implements strategies to improve productivity, efficiency, and customer satisfaction. Collaborates with cross-functional departments to resolve operational issues, drive continuous improvement initiatives, and maintain high levels of service delivery.