CCTV Supervisor
1 VacantesCallcenter en Santo Domingo de Guzmán, Distrito Nacional
- Salario: 48.000,00 $ (Mensual)
- Categoría: Comercial / Ventas / Atención al Cliente
- Subcategoría Callcenter
- Localidad: Santo Domingo de Guzmán
- Activo desde: 01/07/2024
- Jornada: Tiempo Completo
- Tipo de Contrato: Contrato por tiempo indefinido
- Cantidad de Vacantes: 1
- Educación Mínima: Bachillerato / Educación Media
This position requires English (verbal and written).
This is an on-site position in our office in Naco.
This schedule is for nights and overnight.
You will supervise a team of Incident Managers and Triage operators (CCTV). Your team will monitor live security camera feeds and respond to escalations. They will respond according to the company's protocol and will be assisted with software. You'll help fill gaps in coverage and assist the team as needed.
Responsibilities include:
- Supervise a team
- Coordinate with other teams and managers
- Follow procedures detailed in incidents
- Help with overflow review of potential crimes/threats
This position requires:
- Good English (written and verbal)
- Good attention to detail
- Ability to make good judgement
- Ability to multi-task and prioritize
- Background check