Customer Service Hotel Representative Samaná

Responsabilities:
-To represent Amstar abroad in the most favorable way.
-Act as the primary point of contact for hotel guests.
-Provide detailed information about the hotel facilities,transportation, excursions, money, postal service, medicals.
-Assist guests with booking reservations, special requests, and changes to their itineraries.
-Address and resolve guest concerns or complaints in a timely and efficient manner, ensuring customer satisfaction.
-Ensure all guest records and transactions are accurately documented in the company?s system.
-Hold daily briefings.

What do you need?
-Experience in Customer Service and Sales positions.
-Advanced English Level
-French is a plus.
-Own car
-Dominican cedula.