Job Title: Jotform Specialist
Location: Santiago, DR
Working Model: Remote in Dominican Republic
GENERAL DESCRIPTION OR PURPOSE OF JOB:
This role supports Enterprise Revenue Enablement and Operations with expertise in JOTFORM. Under general direction, the incumbent devises or modifies systems, processes and/or procedures to solve moderate to complex business problems and plays a key role in the digital transformation specifically utilizing JOTFORM.
RESPONSIBILITIES / ESSENTIAL FUNCTIONS:
JOTFORM Support and Development
Work closely with a cross functional team to create Jotform solutions to drive efficiencies. In some cases the Jotform may be of moderate to highly complex with multiple conditions .
Maintain and develop a job queue Jotform requests
Develop intergations to existing platforms. Oracle. OnBase. SFDC.
Work across the organization to integrate and maintain data sources and structure
Understand how potential integration of Jotform could enhance workflow
Cross Functional Support of JOTFORM Ecosystem
Collaborate with cross functional teams to create efficiencies and improve processes
Devise systems and/or process solutions to solve complex business problems
Work with key business strategy owners to ensure alignment of technology applications and business strategy. Work cross functionally to guide and advise IT, Marketing and Sales on field requirements to drive efficiency and revenue
Advise and facilitate launching of updates and rollovers
Project execution and project implementation
Test and troubleshoot Jotofrms and work cross functionally to advise and guide IT, Marketing and Sales owners to resolution
Revenue Enablement
Work with sales management to support sales strategy initiatives and business priorities
Sales analysis and metrics reporting as necessary to support sales management and independent sales representatives
Work with our Sales, IT and Marketing Teams to ensure success
Work closely with IT, Sales and Marketing leadership to ensure high adoption and engagement in best practice activity
JOB REQUIREMENTS/SPECIFICATIONS: Note that (i) computer literacy and working-level skill with the basic MS Office suite (Word, Excel, Outlook, Explorer), (ii) good verbal and written communication skills, (iii) good interpersonal skills, and (iv) the ability to work well both individually and in a team environment are default requirements for all Jostens exempt and salaried nonexempt employees.
Required:
Advanced English
B.S. degree in business, IT support, marketing, or related field.
2+ years of demonstrated experience and knowledge of JOTFORM
Broad knowledge of JOTFORM business widgets and elements.
Highly detailed and process oriented. Systems thinking.
Excellent time management and organizational skills
Ability to effectively participate on cross-functional teams and across, up and down the organization
Ability to use project management discipline to plan, track, execute and communicate project process
Ability to provide solutions and ideas and consider a broad range of internal and external factors in solving problems
Demonstrated ability to handle confidential information with the highest degree of professional responsibility.
Strong analytical and decision-making skills. Ability to read, analyze, and interpret information.
Ability to define problems, collect data, establish facts and draw valid conclusions and effectively adapt to rapidly changing technology
Strong analytical ability to devise process and solutions to solve complex business problems
Other Benefits:
Weekly Payment
2 way free transportation
Law Benefits
Complementary Medical Insurance
Pharmacy and Optic Center benefits
Internal Cooperative
Referral Program
Growth Opportunities
