Bilingual Patient Outreach Specialist (Remote)
Requirements
Degree in Clinical Psychology( preferred), Healthcare Administration, Communication, or related fields preferred
- Advanced / Bilingual English proficiency (spoken and written) required
- Previous experience in healthcare customer service, patient coordination, medical offices, clinics, healthcare support, medical tourism, insurance coordination, or related environments preferred
- Experience in call center, patient relations, outreach, or client communication roles is highly valued
- Strong communication and relationship-building skills
- Ability to conduct independent online research and identify potential opportunities
- Professional, empathetic, and confident communication style
- Strong organizational and follow-up skills
- Ability to work independently with minimal supervision
- Emotional intelligence and professional maturity
- Ability to manage sensitive conversations with professionalism and discretion
- Strong computer and digital communication skills
- Comfortable working with online communities, social platforms, and outreach channels
- Personal computer and stable internet connection required
- Quiet and professional remote work environment preferred